FAQ

faq alinnza

General FAQs about Alinnza and our Services

We will ask you to inform the weight in Kilos, full dimensions (length x width x height), collection and delivery postcode, type of cargo and the time frame for collection and delivery.

As an online freight forwarder, Alinnza allows you to conveniently request a quote for shipping anytime, 24/7, using your computer or phone, click in here.

 

Every day, we have trucks available in major cities across the UK, ensuring frequent availability. Our satisfied clients are spread throughout the country, and our office location does not impact our extensive coverage across the UK.

While we are able to transport shipments to private addresses, please note that our delivery service is limited to the kerbside. Unfortunately, we do not offer delivery services involving stairs, lifts, or similar circumstances. For more specific information, we recommend you to click on Get A Quote or Contact us.

 

No, Alinnza is not solely a trucking company. As UK Freight Forwarders, we offer a comprehensive range of shipping services beyond road transport. We can handle shipments by air and sea as well. Our all-in-one solution caters to your freight needs, providing a complete package of services.

 

We cover almost everything but we have restrictions please read below:

Excluded goods:

Bullion, precious stones, bank notes or coins, currency, cheques, treasury notes, bonds, negotiable instruments or securities of any kind, living creatures, military equipment (including firearms), dangerous drugs, computer chips, memory cards, mobile phones, spirits, cigarettes or tobacco.

Upon request, we provide comprehensive marine insurance coverage. To include this option in your quote request, kindly specify your preference.

Yes we can but it’s required to have full Dangerous Goods Declaration (DG note) from the shipper. Otherwise, we are unable to help.

Yes, we can but only upon request. We don’t offer consolidate services for Frozen Goods.

Yes, Alinnza has a proven track record of successfully shipping project cargoes via air, sea, and road from Europe to destinations overseas. This capability stands out as one of our key strengths as a company.

 

About Customs Clearances

Each country imposes its unique customs regulations regarding import and export clearance, making it crucial to have a knowledgeable local professional to facilitate these processes. Alinnza can help you to arrange the customs clearance for you.

In addition to submitting necessary documentation to customs, a Customs Clearance Agent holds various responsibilities and must fulfill specific requirements. The agent is required to:

  1. Operate as a company accredited by the local customs authorities and border agencies.
  2. Possess extensive knowledge of codes, duties, and VAT (Value Added Tax).
  3. Arrange and facilitate payment for duties and VAT.
  4. Negotiate favorable freight rates with carriers on behalf of clients.

Each country imposes its unique customs regulations regarding import and export clearance, making it crucial to have a knowledgeable local professional to facilitate these processes. Alinnza can help you to arrange the customs clearance for you.

In addition to submitting necessary documentation to customs, a Customs Clearance Agent holds various responsibilities and must fulfill specific requirements. The agent is required to:

  1. Operate as a company accredited by the local customs authorities and border agencies.
  2. Possess extensive knowledge of codes, duties, and VAT (Value Added Tax).
  3. Arrange and facilitate payment for duties and VAT.
  4. Negotiate favorable freight rates with carriers on behalf of clients.

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